Beginning in January:
To better assess customer needs and support implementation of the Dodd-Frank Act, clients will now submit a Full Mortgage Assistance Application to be evaluated for all available mortgage assistance options, including eligibility to pursue a short sale.
Within 30 days of receiving their completed application:
Clients will receive a complete list of their available mortgage assistance options, including conditional short sale approval.
Here’s what you can do:
Encourage those who need mortgage assistance to obtain the Full Mortgage Assistance Application by calling us at 1-866-550-5705. Your clients will receive information and instructions based on their specific situation.
Visit chase.com/ShortSaleAgentInfo or call us at 1-866-233-5320 for the most current information about the program process and requirements.